Privacy Policy

Last updated: November 26, 2024

At Raphael de Lacroix , we are committed to protecting your personal data in accordance with applicable legislation, including the General Data Protection Regulation (GDPR) and the relevant articles of the Civil Code and the Commercial Code. This policy details how we collect, use, protect and share your personal data.

1. Introduction

Respecting your privacy is a priority for Raphael de Lacroix , SARL registered with the RCS of Paris under number 442 224 804 and whose head office is located at 167 Rue des Rennes, 75006 Paris . This privacy policy applies to all services offered via our e-commerce site.

For any questions, you can contact us:

• Email : raphaeldelacroixparis@gmail.com
• Postal address : 167 Rue des Rennes, 75006 Paris, France

2. Data collected

We collect the following information in the course of our activities:

• Personal data : name, first name, email address, postal address, telephone number, payment information.
• Transactional data : order history, payment details.
• Technical data : IP address, cookies, browser type, operating system.

This data is collected in accordance with Article 6 of the GDPR, on the basis of your explicit consent or to perform a contract.

3. Purposes of processing

Your personal data is used in the following cases:

1. Order processing : managing your purchases and product delivery.
2. Customer service : answer your questions or requests.
3. Marketing : sending promotional offers if you have given your consent.
4. Legal obligations : compliance with accounting and tax obligations, in accordance with article L.123-22 of the French Commercial Code.

4. Legal basis for processing

In accordance with Article 6 of the GDPR, your data is processed on the following bases:

• Consent : when you subscribe to our newsletter.
• Contract execution : to manage your orders and deliveries.
• Legal obligations : to comply with our regulatory obligations.

5. Data retention

Your personal data is kept for a period strictly necessary for the purpose for which it was collected:

• Order data: 10 years, in accordance with article L.123-22 of the French Commercial Code.
• Marketing data: until you withdraw your consent.

6. Sharing of data

Your data may be shared with:

• Partners and service providers : payment, logistics and hosting services.
• Legal authorities : only in the event of a legal obligation (article L.611-1 of the Consumer Code).

Under no circumstances will your data be sold to third parties.

7. Your rights

In accordance with Articles 15 to 22 of the GDPR, you have the following rights:

• Access : request a copy of your personal data.
• Rectification : correcting inaccurate or incomplete data.
• Deletion : request the deletion of your data, except in the event of a legal obligation to retain it.
• Portability : receive your data in a structured format.
• Opposition : refuse the use of your data for marketing purposes.

To exercise your rights, contact us at raphaeldelacroixparis@gmail.com . You can also file a complaint with the CNIL (National Commission for Information Technology and Civil Liberties).

8. Data security

We implement strict measures to protect your personal data:

• Encryption of sensitive data (eg payment information).
• Hosted on secure servers located in the European Union.
• Access to your data restricted to authorized persons only.

9. Use of cookies

We use cookies to improve your user experience and for statistical analysis. You can set your browser to refuse or delete cookies.

10. Changes to the Privacy Policy

We reserve the right to modify this policy at any time. Any changes will be posted on this page with an updated date.

If you have any questions regarding this privacy policy or your personal data, please write to us at: raphaeldelacroixparis@gmail.com or at our postal address mentioned above.